​Last updated: 9th February 2026

Eurojag Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit or interact with www.eurojag.com.

 

1. Who We Are

Company name: Eurojag Limited
Website: www.eurojag.com
Registered address: Sovereign House, Neasham Road, Darlington, DL2 1QH UK

Email: accounts@eurojag.com
Telephone: 01325 722 777

For data protection purposes, Eurojag Limited is the data controller.

 

2. What Personal Data We Collect

We may collect and process the following information:

a) Information you provide to us

• Name

• Company name

• Email address

• Telephone number

• Delivery and billing address

• Vehicle details (e.g. VIN, registration, model)

• Enquiry and order details

• Any information you submit via contact forms, email, phone or live chat

b) Information collected automatically

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on our website

• Referring website links

This data is collected using cookies and similar technologies.

 

3. How We Use Your Data

We use your personal data to:

• Process orders and supply Jaguar and Land Rover parts

• Respond to enquiries and provide customer support

• Verify vehicle compatibility and prevent errors

• Manage accounts and transactions

• Improve our website, products and services

• Send service-related communications

• Comply with legal, accounting and tax obligations

• Prevent fraud and misuse of our services

We will never sell your personal data to third parties.

 

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contract – to fulfil orders and provide requested services

• Legitimate interests – to run and improve our business, prevent fraud, and provide customer support

• Legal obligation – to comply with UK laws and regulations

• Consent – where required for marketing communications or cookies

 

5. Marketing Communications

We may send you marketing communications only where permitted by law.

• You can opt out at any time by using the unsubscribe link or contacting us

• We do not send unsolicited marketing emails

 

6. Cookies

Our website uses cookies to:

• Ensure the website functions correctly

• Analyse traffic and performance

• Improve user experience

You can manage or disable cookies through your browser settings.
For more details, please see our Cookie Policy [or add link if separate].

 

7. Sharing Your Data

We may share your data with trusted third parties, including:

• Delivery and logistics providers

• Payment processors

• IT and website service providers

• Professional advisers (accountants, legal, compliance)

All third parties are required to keep your data secure and only use it for specified purposes.

 

8. International Transfers

If any data is transferred outside the UK, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.

 

9. Data Retention

We only retain personal data for as long as necessary:

• Order and accounting data: up to 6–7 years (legal requirement)

• Customer enquiries: as long as needed to resolve the enquiry

• Marketing data: until consent is withdrawn

 

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure (“right to be forgotten”)

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, contact us at accounts@eurojag.com

 

11. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113

 

12. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access or disclosure.

 

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “last updated” date will be revised accordingly.